We don't disappear after go-live. Oakland provides SLA-based Odoo support with proactive monitoring, security updates, and quarterly health checks. We have 200+ internal users depending on Odoo daily — we support your system with the urgency we'd expect for our own.
200+ ARMOR Group employees depend on Odoo daily. When your system needs help, we respond with the same urgency we'd expect for our own operations. SLA-based support, proactive monitoring, and quarterly health checks.
Critical issues: 2-hour response. High priority: 4 hours. Standard: same business day. Your SLA tier determines response guarantees — and we track every ticket.
We catch issues before you notice them. Server health, database performance, disk usage, and backup verification — monitored continuously. Most problems are fixed before they affect your users.
Functional bugs, workflow issues, and report errors fixed by the same team that built your system. No re-explaining your business to a new support agent every time.
Slow reports, lagging searches, sluggish inventory operations — we diagnose and optimize. Database indexing, query optimization, and caching strategies keep your Odoo fast.
Odoo security patches applied promptly. Access control reviews, user permission audits, and backup testing ensure your business data stays protected.
Every quarter, Oakland reviews your system performance, unused features, workflow bottlenecks, and optimization opportunities. Proactive improvement, not just firefighting.
Ask about Oakland's Annual Maintenance Contracts. SLA-based response times, proactive monitoring, and the same team that built your system.